While Pannier's reputation is synonymous with quality and reliability, our customer service is unparalleled in the industry. We work hard every day to ensure we make it pleasurable to work with Pannier. The following information will help answer your questions and provide a roadmap to the creation and submittal of digital work for your panels, signs, exhibit bases and frames. If you still have questions or need help please contact one of our Market Representatives for assistance.

File Prep Guidelines

At Pannier, we want to provide you with graphics that are as detailed and eye-catching as you envisioned. Our focus is your satisfaction and we want your experience working with us to be as pleasant and efficient as possible.

Software Templates

To make file set-up a breeze, we have created file templates using the most popular software, in the most popular sizes. These templates are set to the correct size, and have guidelines to help show you where your panel will be cut, and what your frame will cover along the edges. Download native files here, and start designing immediately!

Upload Here

If you are uploading files to us, please take a few seconds and fill out as much of the Online File Information Form as you are able. Any information you can give will help guide us in the organization of your files, and the production of your panels.

Installation Instructions

Good preparation will make any project go easier, and with our Installation Instruction sheets, you will know what you need before you open the crate, and all the steps that will be involved.

Graphic Design Questionnaire

If we are providing you with graphic design services, please take a few moments to fill out as much of this questionnaire as you can. The information you provide here will help guide us in the design process.


Browse our video library to view step-by-step installation instructions, along with other product feature videos. Subscribe for updates!

Panel Maintenance

Preventative maintenance can help extend the life of your panels, and clean panels will give your visitors a good impression of your site. Click the button below to download cleaning and maintenance instructions for FE and GCL panels. Pannier also recommends specific products for cleaning and maintaining your panels.

Frames Brochure

Pannier has a large variety of frame styles and options. Click the link below to download a PDF of our frames brochure to browse our product offerings, and read more about the features and benefits of our framing systems.

Want to know more? Contact us!